- I’m not satisfied with the general conditions of an examination
- I’m not satisfied with the grading or haven’t received a grade within the deadline
Academic Advising: can help with exam-related questions based on the Examination Regulations relevant to your degree programme.
Teaching Staff: can be contacted directly to jointly seek a solution and, if applicable, to take a look at the examination paper.
Student Council: offers advice and decides whether problems should be raised with other contact persons/committees which have student representation.
Examination Commission/Examination Committee: is the body of the faculty responsible for monitoring proper procedure and is also the conciliation body in the event of inadequacies in examination-related matters. (Contact the relevant student representatives on your faculty’s Examination Committee.)
The Head of Degree Programme or Dean of Studies: may be approached as the next higher authority within the faculty (if necessary, accompanied by the Student Council or the »University Complaints Office for Student and Academic Affairs«).
| Representatives of the »University Complaints Office for Student and Academic Affairs« can help you in the area of Student and Academic Affairs if you haven’t been able to find a solution through the support services or if you don’t feel confident enough to approach the points of contact alone. |