Reminder fees
If you do not return library items by the due date, you will receive reminders. In accordance with library regulations, each reminder will incur a fee:
1st reminder: 1.50 EUR
2nd reminder: 2.50 EUR in addition to 1st reminder
3rd reminder: 4.00 EUR in addition to 1st reminder + 2nd reminder
One week will pass between reminders.
After the 3rd reminder or once your total fees reach or exceed 25.00 EUR, your library account will be locked until the items are returned or the fees are paid off. You may pay fees using your thoska at the payment machine in the entrance area.
If after the 3rd reminder you do not return an item by a set date, the library is entitled to bill you for a replacement copy or to take other administrative measures, which will incur more fees.
Billing of fees
If your total fees reach or exceed 10.00 EUR and have stood in your account for longer than three months, you will receive a bill.
E-Mail reminder before the due date
As an additional service, the university library will send a reminder to your registered e-mail address one day before an item is due in order to avoid reminder fees as much as possible. Please be aware that if you do not receive that reminder for any reason, fees will nonetheless be raised after your loan period ends, according to the library's fee regulations (appendix 1 to the library regulations).
Lost or damaged items
If you lose or damage a library item, you are required by the library regulations to indicate the loss or damage to the library immediately. You will also need to provide the library with a replacement copy or else reimburse the library for the item's value.
Lost locker keys
The loss of locker keys is covered in the library regulations, and must likewise be indicated to the library immediately.