Bureaucrats, emailconfirmed
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It is important to get to know what your users what to archive – what their goals are. Goals are not activities - like using a feature in your product. | It is important to get to know what your users what to archive – what their goals are. Goals are not activities - like using a feature in your product. | ||
* "Finding that funny picture from the last holiday" is a goal the user might have, searching for it is not a goal the user has. If search would not be needed to find the picture she would not search! | * "Finding that funny picture from the last holiday" is a goal the user might have, searching for it is not a goal the user has. If search would not be needed to find the picture she would not search! | ||
* | * Having a collection of good references for a scientific paper you are writing is a goal, but keeping track of the references, ordering and categorizing is not | ||
* Give friends a good impression of the place where you live is a goal. Hoovering the rooms is not. | * Give friends a good impression of the place where you live is a goal. Hoovering the rooms is not. | ||
What the goals of your users are is best to find out using research methods like interviews. Goals are hard to guess. You may not even always aware of why exactly ''you'' do something - and it is even harder to tell what drives other people. Especially if you are new to a field you should use research but even people who think they are experts are often wrong about the users goals. Don't try to guess harder. You want to know. | What the goals of your users are is best to find out using research methods like interviews. Goals are hard to guess. You may not even always aware of why exactly ''you'' do something - and it is even harder to tell what drives other people. Especially if you are new to a field you should use research but even people who think they are experts are often wrong about the users goals. Don't try to guess harder. You want to know. | ||
==Interviews== | ==Interviews== |