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IFD:Course Interaction Design (view source)
Revision as of 08:48, 19 November 2010
, 19 November 2010→Brief Participants
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===Brief Participants=== | ===Brief Participants=== | ||
If your testers never tested an prototype before they are likely to wonder what is going to happen. So it is important to give them a brief introduction. | If your testers never tested an prototype before they are likely to wonder what is going to happen. So it is important to give them a brief introduction. | ||
At first you intorduce yourself and state that the test participant will try out a new product in order to help you to find which things work and which not. | |||
A very common thought is that ''they'' are going to be tested if they are clever enough to figure out how your software works. This causes them distress and it causes you less useful results because they don't act normally. So tell them: ''"Please note, that the product/software/website is going to be tested and not you! Occurring problems are part of the process and not a reason to worry. As well you should not worry about hurting our feelings - because we do this to find out what we could do better"'' They probably will feel better now. Tell them as well that they can cancel the testing if they feel uncomfortable ant any given moment. | A very common thought is that ''they'' are going to be tested if they are clever enough to figure out how your software works. This causes them distress and it causes you less useful results because they don't act normally. So tell them: ''"Please note, that the product/software/website is going to be tested and not you! Occurring problems are part of the process and not a reason to worry. As well you should not worry about hurting our feelings - because we do this to find out what we could do better"'' They probably will feel better now. Tell them as well that they can cancel the testing if they feel uncomfortable ant any given moment. | ||
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If you work in a company you should prepare a form for the users containing the briefing in a written form that tells them about their rights and should be signed by the user. As well it could be possible that you need a non disclosure agreement. | If you work in a company you should prepare a form for the users containing the briefing in a written form that tells them about their rights and should be signed by the user. As well it could be possible that you need a non-disclosure agreement. | ||
After this introduction the test can start. Tell the participants the task, or better, hand them a paper with the task and the context scenario. | After this introduction the test can start. Tell the participants the task, or better, hand them a paper with the task and the context scenario. | ||