IFD:Designing For Action/Nutzerforschung/BastianMarv: Difference between revisions

There are few points that are commonly stressed over all the 8 interview partners.

It turns out that all of the interview partners, rather remember content than design features of a document. This statement is equivalent to the claim that people rather know what they are looking for  

than where it is. This can be compared to livingspace situation where you know what you're are looking for is the key, but you can't remember where they left them. Just after looking for a while without success we try to access second order information, like where did we have them last time et al.

For document retrieval many rather use the browsing history or the addressbar. In the latter case hoping for autocompletetion to direct them to the questioned document.

Impressively there exist people that keep the bookmarks folders organized and clean them up on a regular basis. But these People are rare, most interviewpartners claim that they have either ambiguous and inconsistent strategies when organizing their bookmarks. Many even report that they don't organize their bookmarks at all, leaving them with one huge folder that incorporates mostly all links at once.

Mostly limiting the role of bookmarks to the domain of being a shortcut-icon in the navigationbar to access pages that are visited on a regular basis, and by default, would need no bookmarking to be accessed the user.

There was loads of things that were annoying to our interview partners. For once the folder structure does in no way map conceptually to the interweb itself, making it hard to organize your documents in a  manner that resembles their natural habitat. Secondly since bookmarks but not the documents selves are stored on the computer why do bookmarks still have such a static structure like treediagramms - bookmarks ought to be rather relational online entities to be shared and distributed. Third there are bookmark sharing tools but just as bookmarks they are annoying when making the bookmark itself. It is oftenly noted that creating bookmarks is itself an annoying process, because most people want just safe a link and than later wonder what to do about it. In these situations all the sorting into folders or even having to tag them, giving them es decription or category, appears to be bluntly annoying.  The discomfort seems to emerge from a conceptual ascription where bookmarks are conceived to be a fast way storing links to pages that should be retrieved later on. This is no ill conceived function of bookmarks but the they way bookmarks are stored and ordered, organized and represented messes with this paradigm.

*saving whole, multple browser session instead of single bookmarks.