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==Literatur== | ==Literatur== | ||
* Gladwell, Malcolm: Tipping Point ISBN 978-0-262-01486-1 | * Gladwell, Malcolm: Tipping Point ISBN 978-0-262-01486-1 | ||
* Norman, Donald A.: Living with complexity ISBN 978-0-262-01486-1 | * Norman, Donald A.: Living with complexity ISBN 978-0-262-01486-1 | ||