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* [http://www.adaptivepath.com/ideas/essays/archives/000041.php great tips for your questions] | * [http://www.adaptivepath.com/ideas/essays/archives/000041.php great tips for your questions] | ||
* [http://www.boxesandarrows.com/view/extreme-user article concentrated on getting to know general fact about your users] | * [http://www.boxesandarrows.com/view/extreme-user article concentrated on getting to know general fact about your users] | ||
* Interviewing Users – [http://media.libsyn.com/media/uxpod/StevePortigal.mp3 Podcast-Interview with Steve Portigal] ([http://www.infodesign.com.au/uxpod/interviews Transcript]) Talks, among other things, about the importance of allowing silence in interviews. | |||
===Formulate your goals, user's problems and other findings=== | ===Formulate your goals, user's problems and other findings=== | ||