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<!--Bibliotheksthema--> | <!--Bibliotheksthema--> | ||
==Literatur | ==Literatur== | ||
<!--Interaction Design, This is Service Design Thinking, About Face 3, Observing the User Experience, Qualitative Sozailforschung--> | <!--Interaction Design, This is Service Design Thinking, About Face 3, Observing the User Experience, Qualitative Sozailforschung--> | ||
* [https://www.wickedproblems.com/table_of_contents.php Wicked Problems Worth solving] ''Eine Einführung in Methoden und Denkweisen im Human Centered Design'' | * [https://www.wickedproblems.com/table_of_contents.php Wicked Problems Worth solving] ''Eine Einführung in Methoden und Denkweisen im Human Centered Design'' | ||
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==Stuff to read (Please Extend!)== | ==Stuff to read (Please Extend!)== | ||
* [http://ethnographymatters.net/2012/08/31/teaching-ethnography-for-user-experience-a-workshop-on-occupy-wall-street/ Occupy Wallstreet: How the Camp works] ''Zugängliche Darstellung von Forschungen zu einem Occupy-Wallstreet Camp'' | * [http://ethnographymatters.net/2012/08/31/teaching-ethnography-for-user-experience-a-workshop-on-occupy-wall-street/ Occupy Wallstreet: How the Camp works] ''Zugängliche Darstellung von Forschungen zu einem Occupy-Wallstreet Camp'' | ||
==Nützliches== | |||
* Ein [http://en.wikipedia.org/wiki/Service_blueprint Service Blueprint] zum [http://www.flickr.com/photos/brandonschauer/3363169836/ Download] | |||
* Eine Übersicht über [http://www.servicedesigntools.org Service Design Methoden] |