Bureaucrats, emailconfirmed
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====Write Notes==== | ====Write Notes==== | ||
You will gather your findings by going through the interview recordings. It is recommanded to do this with somebody else in order to balace out personal biases. (In similar methods like contextual design you even use a whole team to do this) | You will gather your findings by going through the interview recordings. It is recommanded to do this with somebody else in order to balace out personal biases. (In similar methods like contextual design you even use a whole team to do this) | ||
What goes on the notes? A Note carries a so called "singular finding" or simple statment that can stand on its own. (It needs to fit on a note, right?) Such statements can be: | What goes on the notes? A Note carries a so called "singular finding" or simple statment that can stand on its own. (It needs to fit on a note, right?) Such statements can be: | ||
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* "The work piled up sice the machine was down. This caused a lot of disstress" | * "The work piled up sice the machine was down. This caused a lot of disstress" | ||
* "I love the 'clip' function. It saved me a lot of switching between applications" | * "I love the 'clip' function. It saved me a lot of switching between applications" | ||
Despite of the "singular finding" principle notes can and should contain a reason for an action or its result, as you see in the examples above. Compare "I needed to call a technican" with "I needed to call a technican. They make me feel silly". While the former is just something that is done, the latter helps us to understand the situation. | |||
Everytime one of you finds a statement he/she consideres as important wirte it down. (You will get around 40-80 Notes for a 45min Interview) | Everytime one of you finds a statement he/she consideres as important wirte it down. (You will get around 40-80 Notes for a 45min Interview) | ||
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To each note write as well a "user code", so the first user you interviewd gets U1, the second U2 etc. So you can ensure anonymity for the interviewes while being able to still distinguish them. | To each note write as well a "user code", so the first user you interviewd gets U1, the second U2 etc. So you can ensure anonymity for the interviewes while being able to still distinguish them. | ||
Write the statements on Notes (There are larger sticky note that have the right size to do so) or write them in a Spreadsheet and print the notes later. In the latter case you will need some restickable glue to turn your printouts into sticky notes. | Write the statements on Notes (There are larger sticky note that have the right size to do so) or write them in a Spreadsheet and print the notes later. In the latter case you will need some restickable glue to turn your printouts into sticky notes. | ||
====Create Meaning==== | ====Create Meaning==== |