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IFD:Course Interaction Design (view source)
Revision as of 21:22, 23 November 2012
, 23 November 2012→Analysis
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===Analysis=== | ===Analysis=== | ||
''„The greatest challenge to any thinker is stating the problem in a way that will allow a solution.“'' – Bertrand Russell | |||
To make sense of the interviews you should analyse them. Although the interviews itself can provide a great help for creating empathy with the user and find the most common problems an analysis can show you the patterns in the data, hidden connections and things you oversaw earlier. | To make sense of the interviews you should analyse them. Although the interviews itself can provide a great help for creating empathy with the user and find the most common problems an analysis can show you the patterns in the data, hidden connections and things you oversaw earlier. | ||
When you are finished with the interviews you will have a lot of data on paper and possibly in audio files as well. I will show a way to structure your data in a process which is called "Affinity Diagramming". This Process is taken out of "Contextual Design: Defining Customer-Centered Systems" by Hugh Beyer and Karen Holtzblatt, but we use an easy and especially more rapid to do version of it. It consists of writing down small pieces of information on sticky notes and arranging them into a meaningful pattern. This is not a hard-science-method and there is no "one true finding" you will get. Nevertheless, so called "qualitative analysis" techniques are common in the social sciences too. (e.g. the so called "Grounded Theory") | When you are finished with the interviews you will have a lot of data on paper and possibly in audio files as well. I will show a way to structure your data in a process which is called "Affinity Diagramming". This Process is taken out of "Contextual Design: Defining Customer-Centered Systems" by Hugh Beyer and Karen Holtzblatt, but we use an easy and especially more rapid to do version of it. It consists of writing down small pieces of information on sticky notes and arranging them into a meaningful pattern. This is not a hard-science-method and there is no "one true finding" you will get. Nevertheless, so called "qualitative analysis" techniques are common in the social sciences too. (e.g. the so called "Grounded Theory") | ||