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| '''DOCUMENTATION''' | | '''DOCUMENTATION''' |
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| | | ==Course Aims== |
| '''Course Aims'''
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| Next week we want to make some usability tests of the app (ChatSecure) to find out how others deal with the login process. We want to find out if the log in process is intuitive for the user or not. So we get to know about user's handling with apps and their expectations. We hope to get suggestions and ideas for a better log in process based on the user's behavior. | | Next week we want to make some usability tests of the app (ChatSecure) to find out how others deal with the login process. We want to find out if the log in process is intuitive for the user or not. So we get to know about user's handling with apps and their expectations. We hope to get suggestions and ideas for a better log in process based on the user's behavior. |
| <div style="color:darkgreen">Great idea. It is not easy though to see why for an outsider. You could fix it by explaining first, why and how you canged to the topic "login" and because of this it could not be part of the interview process one or two weeks ago.</div>--[[User:JanD|JanD]] 19:58, 13 December 2013 (CET)
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| <div style="color:blue">I tried to explain what we want to achieve with the usability tests. Ok? [M.E.]</div>
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| <div style="color:brown">I think this is an area that definitely needs analysis from a usability perspective, and having feedback from people who have limited experience with ChatSecure will be quite helpful. Having a few different setup scenarios to test with would be very useful since the login is quite different depending on what kind of account, etc. For example, using the same Google account as the phone should be quite simple. Using a Facebook acocunt should be a little more work, but straightforward. Using any account with Tor/Orbot would be trickier. And perhaps the hardest will be setting up an account on a server like jabber.ccc.de</div>--[[User:Hans|Hans]] 21:17, 18 December 2013 (CET)
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| '''Data Analysis & Main Results''' | | '''Data Analysis & Main Results''' |
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| ** The user wants to send out photos/videos. | | ** The user wants to send out photos/videos. |
| ** The user likes to express its emotion with a lot of smileys. | | ** The user likes to express its emotion with a lot of smileys. |
| ** The function "writes..." is not necassary. <div style="color:brown">not quite sure what this is, could you elaborate on it?</div>--[[User:Hans|Hans]] 21:35, 18 December 2013 (CET) | | ** The function "writes..." is not necassary. |
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| ** Authenticity doesn't loom large for students personally. | | ** Authenticity doesn't loom large for students personally. |
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| <div style="color:darkgreen">There are lots of "the user wants". It would be easier for outsiders to understand, if you could explain ''why'' the user wants this ('''if''' you know that. Naturally, my request is not asking for inventing explanations! If you only know that users ''want'' but not ''why'' you could make it subject of further research)</div>--[[User:JanD|JanD]] 19:58, 13 December 2013 (CET)
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| <div style="color:blue">I tried to phrase and explain some points in another way. Is it ok? [M.E.]</div>
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| <div style="color:brown">Definitely some interesting results here, it sounds like people are interested in security and are trying to figure out ways to increase their own security. It would be quite valuable to explore ideas of how people represent their concerns, and how they aim to increase their own security. About Authenticity, its a hard concept in computers. I think most computer users don't understand that its easy to fake messages. My guess is that people are concerned about it, but don't really understand the technical issues so they assume things they receive are what they seem to be. A parallel test on this topic could be very illuminating, like showing users how to generate fake emails, messages, etc. to make them appear they are coming from someone they trust. Also, I'm not quite sure what the point of view of all of these bullet points are. Are they from the person running the tests, or are the things that the users in the tests communicated? My guess is that they are all summaries of things communicated from the users.</div>--[[User:Hans|Hans]] 21:35, 18 December 2013 (CET)
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| ==First design considerations and ideas== | | ==First design considerations and ideas== |
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| Therefore we want to create a new login-process. | | Therefore we want to create a new login-process. |
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| <div style="color:darkgreen">Nice proposal. Are you really talking about the log-in or about setting up a new (Jabber) account? Because in my experience it is not easy to set it up, but once you have your account working and data saved, it behaves very well. But please prove me wrong if that is a singular experience</div>--[[User:JanD|JanD]] 19:58, 13 December 2013 (CET)
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| <div style="color:blue">We really focus on the sign up process. There is the problem that you don't get an advice to enter the password but it is nessacary. The process is very inconvenient, it needs to many steps till you can start to chat so that we want to create an easier way. [M.E.]</div>
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| <div style="color:brown">I think this is important work since the process is currently confusing, but also complicated so its not easy to fix the usability issues. But its also not such a huge task, so you should be able to get solid results in the time you have in this class.</div>--[[User:Hans|Hans]] 21:35, 18 December 2013 (CET)
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| <div style="color:brown">The difficult part here is that there is no known way of making a secure, private connection without some kind of login process. WhatsApp's uses an automatically generated password that it is not hard for a malicious user to generate, getting full access to the whole account. So its security is very poor, but its usability is great. As far as I know, Facebook does require a login, but it just handles it well and it only happens once really. Facebook is probably a better example here. It probably makes the most sense to compare the Facebook mobile app's first time setup/login procedure with ChatSecure's Facebook login procedure. Then additionally, it would be great to see a comparison of other apps like ChatSecure that allow users to use a wide variety of accounts (Xabber, Beem, etc.) </div>--[[User:Hans|Hans]] 21:35, 18 December 2013 (CET)
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