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During the course "Nutzerstudien" we focused on the smartphone app "ChatSecure" by interrelating the security of chat apps. We wanted to find out about the importance of security in chat apps for students at our age. Further we | During the course "Nutzerstudien" we focused on the smartphone app "ChatSecure" by interrelating the security of chat apps. | ||
We wanted to find out about the importance of security in chat apps for students at our age. Further we were interessted in generelly expectations they have from chat apps and what their problems/whishes are. | |||
For that purpose we tested the app "ChatSecure" with our target group, accomplished usability tests and so developed a varied design to improve the process of creating an account and of signing in. | For that purpose we tested the app "ChatSecure" with our target group, accomplished usability tests and so developed a varied design to improve the process of creating an account and of signing in. | ||
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Reasons for choosing | Reasons for choosing those people: | ||
We wanted to figure out the differences between the students of Arts, Fine Arts/Design and Science/Engineering. So we chose people from our social environment. Because we are students from different courses of studies (Arts, Fine Arts/Design and Science/Engineering) we had the chance to interview these types of students. Thereby we had a huge spectrum of users. | We wanted to figure out the differences between the students of Arts, Fine Arts/Design and Science/Engineering. So we chose people from our social environment. Because we are students from different courses of studies (Arts, Fine Arts/Design and Science/Engineering) we had the chance to interview these types of students. Thereby we had a huge spectrum of users. | ||
Form of accessibility: | |||
From the start we were agreed that we want to reach our target group personally by meeting them at the university (fellow students/friends) or at home (homemates). We wanted to talk to them privately to get detailed information and to observe their chat behaviour. | |||
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==Our conclusions== | ==Our conclusions== | ||
Problems we had: | |||
The first user experiences by ourselves with the app "ChatSecure" passed dragging because of difficulties with the process of creating an account. We lost too much time by trying to test the app. It was a huge problem that the app didn't work with IOS. | |||
What we would do better next time: | |||
What did work well: | |||
Our teamwork worked all time easily. On the one hand inside the course but especially inside our working group because we regulary organised meetings and were always in contact via messaging about the actual state of affairs. | |||
Furthermore we were well prepared before interviewing so that we could implement that while talking to our target group. | |||
Generally we got sufficient background knowledge for our process of work. |
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