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'''Results:''' | '''Results:''' | ||
* Most people use chat programs that are unsafe. The amount of friends that use a specific chat is more important. They know about the danger in these chats, but it doesn’t bother them enough to change to another one. | * Most people use chat programs that are unsafe. The amount of friends that use a specific chat is more important. They know about the danger in these chats, but it doesn’t bother them enough to change to another one. Related to this we also found out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users. | ||
Related to this we also found out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users. | |||
* Standard functions like Smileys and data/picture transfer should be offered | * Standard functions like Smileys and data/picture transfer should be offered | ||
* There should be a function to create a group discussion | * There should be a function to create a group discussion | ||
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* The design should be functional AND appealing | * The design should be functional AND appealing | ||
'''What we learned from our user research''': | '''What we learned from our user research''': | ||
We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. People often want to plan parties in a chat, so the group function could be necessary and image transfer is also an important factor of communication for most people. | We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. People often want to plan parties in a chat, so the group function could be necessary and image transfer is also an important factor of communication for most people. | ||
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