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IFD:Nutzerstudien WiSe1314/Gruppe Anmeldung endpresentation (view source)
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During the course "Nutzerstudien" we focused on the smartphone app "ChatSecure" by interrelating the security of chat apps. | During the course "Nutzerstudien" we focused on the smartphone app "ChatSecure" by interrelating the security of chat apps. | ||
We wanted to find out about the importance of security in chat apps for students at our age. Further we were | We wanted to find out about the importance of security in chat apps for students at our age. Further we were interested in general expectations they have from chat apps and what their problems/wishes are. | ||
For that purpose we tested the app "ChatSecure" with our target group, accomplished usability tests and so developed a varied design to improve the process of creating an account and of signing in. | For that purpose we tested the app "ChatSecure" with our target group, accomplished usability tests and so developed a varied design to improve the process of creating an account and of signing in. | ||
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<span style="color:#598193">Ich denke, dass ''Progress of work'' und ''Course aims'' eine gute und einfache Einleitung sind. </span> | <span style="color:#598193">Ich denke, dass ''Progress of work'' und ''Course aims'' eine gute und einfache Einleitung sind. </span> | ||
<span style="color:#ee9966">Sounds like a straightforward, useful, and doable plan.</span> | |||
=='''Data gathering: Interviews'''== | =='''Data gathering: Interviews'''== | ||
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From the start we were agreed that we want to reach our target group personally by meeting them at the university (fellow students/friends) or at home (homemates). We wanted to talk to them privately to get detailed information and to observe their chat behaviour. | From the start we were agreed that we want to reach our target group personally by meeting them at the university (fellow students/friends) or at home (homemates). We wanted to talk to them privately to get detailed information and to observe their chat behaviour. | ||
<span style="color:#ee9966">In person interviews can give you a lot of focused time and information, and can be quite valuable. Did you consider any other less focused methods of gathering information? Like a survey via facebook, etc. Having a more neutral method of getting information from people might give you things that would not be mentioned in an interview.</span> | |||
Central questions: | Central questions: | ||
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* What functions and design features do you find most important for a chat app? | * What functions and design features do you find most important for a chat app? | ||
<span style="color:#598193">''Kleine Anmerkung für zukünftige Projekte: Fragen "what are the requirements…" und "how often…" sind schwierig gut zu beantworten und ihr erfahrt dadurch vermutlich wenig über die Gründe für das Nutzerverhalten. "Advantages… Disadvantages" und "which measures" sind gut. Fragt nicht nach generellem, sondern nach "wie machst du…" "was machst du…", "warum hilft… wenn du…" – Dinge, die mit Aktionen zu tun haben, und, noch besser, beobachtet werden können.</span> | <span style="color:#598193">''Kleine Anmerkung für zukünftige Projekte: Fragen "what are the requirements…" und "how often…" sind schwierig gut zu beantworten und ihr erfahrt dadurch vermutlich wenig über die Gründe für das Nutzerverhalten. "Advantages… Disadvantages" und "which measures" sind gut. Fragt nicht nach generellem, sondern nach "wie machst du…" "was machst du…", "warum hilft… wenn du…" – Dinge, die mit Aktionen zu tun haben, und, noch besser, beobachtet werden können.</span> | ||
<span style="color:#ee9966">This is a good range of questions that sounds likely to bring out some of the harder issues of the interface, like finding the threshold where people will give up some security because the interface is too difficult to use. Like the comment above, some of the questions might be too vague without follow-up information. Perhaps there needs to be a couple more targeted questions about examples of when the user gave up on security because of usability issues.</span> | |||
==Observation== | ==Observation== | ||