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<span style="color:#ee9966">In person interviews can give you a lot of focused time and information, and can be quite valuable. Did you consider any other less focused methods of gathering information? Like a survey via facebook, etc. Having a more neutral method of getting information from people might give you things that would not be mentioned in an interview.</span> | <span style="color:#ee9966">In person interviews can give you a lot of focused time and information, and can be quite valuable. Did you consider any other less focused methods of gathering information? Like a survey via facebook, etc. Having a more neutral method of getting information from people might give you things that would not be mentioned in an interview.</span> | ||
Unfortunately we don't made any surveys e.g. on facebook. But that's a very interesting idea and we sure will use these methods next time. | |||
Central questions: | Central questions: | ||
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<span style="color:#ee9966">This is a good range of questions that sounds likely to bring out some of the harder issues of the interface, like finding the threshold where people will give up some security because the interface is too difficult to use. Like the comment above, some of the questions might be too vague without follow-up information. Perhaps there needs to be a couple more targeted questions about examples of when the user gave up on security because of usability issues.</span> | <span style="color:#ee9966">This is a good range of questions that sounds likely to bring out some of the harder issues of the interface, like finding the threshold where people will give up some security because the interface is too difficult to use. Like the comment above, some of the questions might be too vague without follow-up information. Perhaps there needs to be a couple more targeted questions about examples of when the user gave up on security because of usability issues.</span> | ||
Thank you! We'll try it next time. | |||
==Observation== | ==Observation== |
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