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IFD:HumanCenteredDesignResearch-Library (view source)
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* Interviews Do and Donts ([http://incontextdesign.com/articles/helpful-tips-to-improve-your-contextual-inquiry-techniques/ Helpful tips], [http://www.adaptivepath.com/ideas/e000041 Get more out of your questions], Observing the User Experience, Qualitative Sozialforschung) | * Interviews Do and Donts ([http://incontextdesign.com/articles/helpful-tips-to-improve-your-contextual-inquiry-techniques/ Helpful tips], [http://www.adaptivepath.com/ideas/e000041 Get more out of your questions], Observing the User Experience, Qualitative Sozialforschung) | ||
* [ | * [[wikipedia:de:Walt-Disney-Methode|Disney-Methode]] | ||
* Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [ | * Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [[wikipedia:Service blueprint|Wikipedia]], [http://www.flickr.com/photos/brandonschauer/3363169836/ template] | ||
* Business Model Canvas (ISBN 0470876417) | * Business Model Canvas (ISBN 0470876417) | ||
* Zusammenhänge visualisiseren (HCD-Toolkit Seite 110, [http://en.wikipedia.org/wiki/Data_flow_diagram Flow Diagramme], Skizzieren...) | * Zusammenhänge visualisiseren (HCD-Toolkit Seite 110, [http://en.wikipedia.org/wiki/Data_flow_diagram Flow Diagramme], Skizzieren...) | ||