IFD:Nutzerstudien WiSe1314/Gruppe Anmeldung endpresentation: Difference between revisions

IFD:Nutzerstudien WiSe1314/Gruppe Anmeldung endpresentation (view source)

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SusanneP

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 * What observations during the interviews did we make?
+The tester was asked to say what she/he was thinking and doing while testing the prototype, which problems she/he had and how they could be solved.
+With that method and the video it was possible to find and analyse the issues the tester had.
 [[Media:Nutzerstudien_erkunden.mp4|User testing]]
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 * What is noticeable during that usability test?
--> results
+During the test we found out...
+** ...how the proband approached to the test,
+** ...how long it took her/him to understand the system and structure of the app,
+** ...which problems appeared
+** ...and where the problems appeared.
+* Results:
+We evaluated the usability tests and made a heuristic analysis for creating a new account and the login-progress.
+[http://www.uni-weimar.de/medien/wiki/IFD:Nutzerstudien_WiSe1314/HeuristicAnalysisAnmeldung heuristic analysis]
 =='''Data Analysis & Main Results'''==
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 '''Version 2'''
 <br>
+For the second iteration of our prototype we thought about a clear arrangement of the contact online/contact offline menu.  In our usability tests we found out, that the design is very confusing and the tester couldn't really find out wich contact was online and who not.
+Moreover we separated the symbol of the own status and the symbol of the contact's status, so there's no more confusion. Now it's clear what your own status is and what's the status of your contacts.
+We also added a star on the right side next to the contact's name. That's optional for every contact and a way to fix your favourite contacts on top of the list.
 <br>
 [[File:nutzerstudien_version2_1.JPG|200px]]
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 '''Version 3'''
 <br>
+In the next step we focused on improving the progress of creating an account.
+At this juncture we found it very importent that the user could follow all of his actions and understands the results. We also wanted a clear and visible design to show the system status.
+Therefore we added little info-buttons at situations in the app, that were trouble in our usability tests. So the user can get fast help without serching for it very long. We think this is a solution helping new users and not annoying user with a bigger knowledge.
+Furthermore we improved the design for the list of contacts once more and clearly seperated "online" and "offline" from each other. This two lists are know reachable with a kind of "tabs".
 <br>
 [[File:nutzerstudien_version3_1.JPG|200px]]
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 '''Version 4 - final version'''
 <br>
+In the last and final version we used an old idea from the first prototype and grided the password-request in the progess of creating an account.
+Moreover we added all error messages, that appeared in the tests to give feedback to the user in every of this situations and to let her/him decide by her-/himself how to react.
 <br>
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 Problems we had:
-The first user experiences by ourselves with the app "ChatSecure" passed dragging because of difficulties with the process of creating an account. We lost too much time by trying to test the app. It was a huge problem that the app didn't work with IOS.
+The first user experiences by ourselves with the app "ChatSecure" passed dragging because of difficulties with the process of creating an account. We lost too much time by trying to test the app. It was a huge problem that the app didn't worked with IOS.