IFD:Nutzerstudien WiSe1314/Gruppe Anmeldung endpresentation: Difference between revisions

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IFD:Nutzerstudien WiSe1314/Gruppe Anmeldung endpresentation (view source)

Revision as of 10:23, 19 March 2014

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→‎Observation

Lisa.guth

127

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 With that method and the video it was possible to find and analyse the issues the tester had.
-[https://www.youtube.com/watch?v=zdeTEaDdvy4&feature=youtu.be Usability test]
+[https://www.youtube.com/watch?v=TwxaKDFEOmY&feature=youtu.be Usability test| bessere Qualität]
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-* What is noticeable during that usability test?
+What is noticeable during that usability test?
+* first part of the video: login with an existing account (all input data are given)
+input of
+# user domain
+# password
+# put check mark without any hint
+# log on
+So in the first part the login process with an existing account works very good and the given task was solved
+* second part of the video: to explore the app by yourself
+Now in the second part of the usability test the user should explore the app ChatSecure by herself and think loud while testing and exploring. So it was easy to analyse all the steps she made in the test but was not distracted by questions or other confounding factors.
+# online status of the contacts were unclear
+# ciphering and how it works in the app was not clear. By trial and error the user understands the mechanism with the open and close lock and the color symbolism.
+# OTR: in the beginning the user don't know what to do with OTR. It was the same process as 2)
+# verifying fingerprint: there are given three opportunities but there is no explanation what is the result or for what it is useful.
+So the second part was very revealing because the user had no given task, she only should explore an try out the app by herself. You can see the unaffected way of proceeding of the user and the occuring problems.
 During the test we found out...