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* Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [[wikipedia:Service blueprint|Wikipedia]], [http://www.flickr.com/photos/brandonschauer/3363169836/ template] | * Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [[wikipedia:Service blueprint|Wikipedia]], [http://www.flickr.com/photos/brandonschauer/3363169836/ template] | ||
* Business Model Canvas (ISBN 0470876417) ''Nach Analyse'' | * Business Model Canvas (ISBN 0470876417) ''Nach Analyse'' | ||
* Zusammenhänge visualisiseren (HCD-Toolkit Seite 110, [[wikipedia:Data flow diagram|Datenflussdiagramm]], Skizzieren...) ''Nach Interviews/Datenerhebung'' | * Zusammenhänge visualisiseren (HCD-Toolkit Seite 110, [[wikipedia:Data flow diagram|Datenflussdiagramm]], Skizzieren...) ''Nach Interviews/Datenerhebung'' --> 13.11 | ||
* Paper: [http://technology.open.ac.uk/design/cross/documents/DesignerlyWaysofKnowing.pdf Designerly Ways of knowing] Darstellung. ''Zeitpunkt: immer möglich'' | * Paper: [http://technology.open.ac.uk/design/cross/documents/DesignerlyWaysofKnowing.pdf Designerly Ways of knowing] Darstellung. ''Zeitpunkt: immer möglich'' --> 6.11? | ||
* Diary Studies ([http://www.tiresias.org/tools/diary_analysis_studies.htm Tiresias Diary Studies], [http://www.eriontheinterweb.com/2011/07/the-dos-and-donts-of-diary-studies/ Does and Donts], [http://www.uxmatters.com/mt/archives/2012/07/a-closer-look-at-diary-studies-with-children-and-teenagers.php DS With young people]) ''Zeitpunkt immer möglich'' | * Diary Studies ([http://www.tiresias.org/tools/diary_analysis_studies.htm Tiresias Diary Studies], [http://www.eriontheinterweb.com/2011/07/the-dos-and-donts-of-diary-studies/ Does and Donts], [http://www.uxmatters.com/mt/archives/2012/07/a-closer-look-at-diary-studies-with-children-and-teenagers.php DS With young people]) ''Zeitpunkt immer möglich'' | ||
* Olympic Messaging System ([http://researchweb.watson.ibm.com/compsci/spotlight/hci/p758-gould.pdf Paper]) ''Zeitpunkt: 23.10.2012 '' | * Olympic Messaging System ([http://researchweb.watson.ibm.com/compsci/spotlight/hci/p758-gould.pdf Paper]) ''Zeitpunkt: 23.10.2012 '' | ||