IFD:Nutzerstudien WiSe1314/HeuristicAnalysisAnmeldung: Difference between revisions
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[[File:new_account.jpg | 200px]] | [[File:new_account.jpg | 200px]] | ||
[[File:Nutzerstudien_anmedlung_create_jabberanbieter.png | 200px]] | [[File:Nutzerstudien_anmedlung_create_jabberanbieter.png | 200px]] | ||
* Log In | * Log In | ||
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** There are visible boxes to fill with ticks so that the user always knows which option he/she uses or not. | ** There are visible boxes to fill with ticks so that the user always knows which option he/she uses or not. | ||
[[File:settings.jpg | 200px]] | [[File:settings.jpg | 200px]] | ||
*Create new account: | |||
**The created account is visible and thus it's sure that the account was successfully created. | |||
**But after I created a new account and agreed to the certificate the system crashed. | |||
[[File:report_chat_secure.JPG | 200px]] | |||
[[File:syytem_crash_chat_secure.jpeg | 200px]] | |||
*Login: | |||
**When the system is about to login a little loading bar could be usefull to show the status of the login-progress. But thus the login-progress is quite fast, the missing loading bar is no problem. | |||
== Match between system and the real world== | == Match between system and the real world== | ||
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[[File:settings_language.jpg | 200px]] | [[File:settings_language.jpg | 200px]] | ||
Some terms where difficult for me to understand. | |||
*Create new account: | |||
**I don't know what "Tor" is. Maybe there could be some help and more information in the app. | |||
[[File:tor_chat_secure.JPG | 200px]] | |||
== User control and freedom== | == User control and freedom== | ||
* There are two possibilities to close the app but if you use the first, the program is closed and you get the information “ChatSecure stopped”. That is an error because it shows that the app didn’t react correctly. (no screenshot possible) | * There are two possibilities to close the app but if you use the first, the program is closed and you get the information “ChatSecure stopped”. That is an error because it shows that the app didn’t react correctly. (no screenshot possible) | ||
*I need the app-extern "back" button to get out of the settings. Everywhere else in the app there are functions that allow me to switch back or find an exit. But in my opinion it's not a big problem. Just a litte flaw of the app. | |||
== Consistency and standards == | == Consistency and standards == | ||
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[[File:nutzerstudien_panic_abfrage.png | 200 px]] | [[File:nutzerstudien_panic_abfrage.png | 200 px]] | ||
All in all the app is easy to understand. The "moves" you have to make to use the app are quite familiar and like on every other smartphone. | |||
There are just two things, that seemed to be a problem for me. | |||
*Settings: | |||
**I don't understand what the "Fingerpringt"-button is supposed to be used to. | |||
**Also the "Panic"-button could confuse the user. | |||
[[File:settings_chat_secure.JPG | 200px]] | |||
It also would be more helpful to use one language (German or English) consequent in the whole app, than to mix up both languages. It also would help the app to appear more serious. | |||
[[File:language_chat_secure.JPG | 200px]] | |||
The last thing I recognized, is that I have to encrypt my chat to send a file. But if I'm allowed to chat without encryption, why can't I send a picture without encrypt my chat? | |||
[[File:bilder_senden_chat_secure.JPG | 200px]] | |||
== Error prevention == | == Error prevention == | ||
* I didn’t notice any error prevention while creating an account, signing in or at the settings. | * I didn’t notice any error prevention while creating an account, signing in or at the settings. | ||
There were no errors in the app. Just the system crash when I created my account (see "visibly of system status"). | |||
But in the whole app I can't find any help- or support-page. Maybe it would be usefull to create such a page to give quick help to the user. | |||
== Recognition rather than recall== | == Recognition rather than recall== | ||
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* couldn’t find out differences for novice users and experts. | * couldn’t find out differences for novice users and experts. | ||
I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers (e.g. "xmmp.jp" or "neko.im"). | |||
[File:nutzerstudien_anmedlung_create_jabberanbieter.png | 200 px]] | |||
For the "first use"-user the account settings are a little bit hard to understand. But I think this results out of missing knowledge in the domains internet and programming. For the user, who is a little more comfortable with this topics it should be no problem. | |||
In all other aspects I don't see any differences for beginners and advanced users. | |||
== Aesthetic and minimalist design== | == Aesthetic and minimalist design== | ||
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** The design of the settings are well listed and clear. There is only one button for each option. | ** The design of the settings are well listed and clear. There is only one button for each option. | ||
The design is quite modern and organized. | |||
== Help users recognize, diagnose, and recover from errors== | == Help users recognize, diagnose, and recover from errors== | ||
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[[File:nutzerstudien_crash_data.png | 200 px]] | [[File:nutzerstudien_crash_data.png | 200 px]] | ||
== Help and documentation == | The only bug/error that happend to me was the system crash, when I created my account. | ||
== Help and documentation == | |||
It would be very useful to have an short help- or support-page to give quick help to the user. | |||
* couldn’t find a option for help or documentation so it would be necessary to add it. | * couldn’t find a option for help or documentation so it would be necessary to add it. | ||