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''Susanne:'' | ''Susanne:'' | ||
In my interviews I asked about the chat habits and especially focused on how important authenticity is for them and how authenticity is mediated. | |||
''Lisa:'' | ''Lisa:'' | ||
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Observation: | Observation: | ||
Parallel to that task we examined the app "chat secure" and noticed some problems of handling. We started to think about how we can improve the login because it is too inconvenient. | Parallel to that task we examined the app "chat secure" and noticed some problems of handling. We started to think about how we can improve the login because it is too inconvenient. | ||
''Susanne:'' | |||
I interviewed 3 girls (students of Media-Arts/Media-Design) in the age of 19. | |||
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* If you want a trustworthy profile you have to find a good balance between too much and too little information. | * If you want a trustworthy profile you have to find a good balance between too much and too little information. | ||
* It’s more comfortably to chat than to phone with somebody. | * It’s more comfortably to chat than to phone with somebody. | ||
* For the user it’s important to be up-to-date and flexible with | * For the user it’s important to be up-to-date and flexible with messages. So he/she prefers an app for chatting. | ||
* Because of misunderstandings in chat, some users prefer a phone call for personal discussions. | * Because of misunderstandings in chat, some users prefer a phone call for personal discussions. | ||
* Some other users prefer the phone because think the chat-partner reads the message too late. | * Some other users prefer the phone because think the chat-partner reads the message too late. | ||