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==Main Results Data Analysis== | ==Main Results Data Analysis== | ||
What we learned from our user research: We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. It was also interessting for us to find out that the main percentage of the users know about possible security issues of the | What we learned from our user research: We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. It was also interessting for us to find out that the main percentage of the users know about possible security issues: | ||
* fear of being in a computer surveillance/being watched in general | |||
* fear of theft of an account/a mobile device | |||
* e.g. personal messages were posted on the pinboard because of a Facebook bug | |||
However, they did not try to find an alternative. Related to this we also find out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users. | |||
<p style="color:darkgreen">What were the security issues the people knew about? What was their concept of 'security'?</p> | <p style="color:darkgreen">What were the security issues the people knew about? What was their concept of 'security'?</p> | ||
Revision as of 14:15, 12 December 2013
Aims of data gathering
… are to improve the design and/or functions in Chat-Secure, regarding the security-problem.
what did you ask? Where there any outlines? A more specific focus?
--JanD 09:33, 12 December 2013 (CET)
Data Gathering: Interviews/Observation
Fragen: (doppelte werden gelöscht) Are you feeling secure in your currently used chat programs? What are the limits of effort you would accept to feel safer in a chat?
Anna
Interviewed 3 students (one media science, one computer science, one business economics). Main questions:
Anja
Interviewed 3 students (all students of computer science) about their chat behavior and thinking about the security.
Benjamin
Interviewed 4 students (media art & design, game design, 2x computer science and media) on their favorite chat tools and how they use them. Other focal points where design and impression of the interface, security concerns and important software features.
Data Analysis
How we analysed the data: We searched for specific answers in the interviews and looked how it could help to spot a problem. Then we put all our results together and created a notice board.
Main Results Data Analysis
What we learned from our user research: We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. It was also interessting for us to find out that the main percentage of the users know about possible security issues:
- fear of being in a computer surveillance/being watched in general
- fear of theft of an account/a mobile device
- e.g. personal messages were posted on the pinboard because of a Facebook bug
However, they did not try to find an alternative. Related to this we also find out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users.
What were the security issues the people knew about? What was their concept of 'security'?
What were the users aims in using a group chat, an image transfer etc.?
--JanD 09:33, 12 December 2013 (CET)
What specifc problem we want to solve
In our opinion the interface should communicate security to the user. Therefor we want to improve the interface of ChatSecure in a way, that everyone is possible to understand what is meant with the symbols.
Plans – how we want to solve the problem(s)
We drew some designs on a paper regarding the message window and discussed them. Then we tested the idea on a comrade who wasn`t in our working group. It worked quite well, but not perfectly understandable, so we want to extend the idea in the next week. When we finish this, we would try to solve the next problem.
Could you provide any Methods how you want to archive this? E.g. Analysis of competition, tests etc? Is your concern only directed at the icons? And what is bad about the current ones than?
--JanD 09:38, 12 December 2013 (CET)