IFD:Nutzerstudien WiSe1314/firstUseChatSecure

From Medien Wiki

Bitte hier Probleme und (Usability)-Bugs Eintragen


Please report problems like this:

  • What happened: [I did… and… etc.]
  • What should have happened: [After… the … should have… so that…]

Be clear on what you refer to. Be specific and make it easy to understand. Refer to elements by their "official terms" (like "link") or by describing them, if you dont know exactly how they are called ("the underlined text you can click on"). Rather use a term twice than saying "it" or "that thing", because "it" can be basicly anything.

Remember: if the problem would be easy to see for the developer, that person would have fixed it.

The more specific you are and the clearer you can descibe when and when not the problem occurrs that faster the problem can be fixed

can't avoid icon in statusbar

What happened: As long as chat secure is not manually closed, the chat secure icon appears in the top bar. The "Chat secure online" message/icon can not be dismissed by swiping the system-message.

What should happen: The icon should only be present if there are messages or problems that need my attention, at least it should be possible to dimiss the indicator by swiping on the system message. Look at the behaviour of whatsapp as an example.

log in-trouble

What exactly caused the trouble?

creating account difficulties

What did you try to create an account? What were the applications reactions? Did you manage to solve the problem, and if yes, how?

Logout not immediantly obvious; I didn`t know it was the checkmark

Describe where the checkmark was. What did you expect the checkmark to be?

Durch diesen Schiebemechanismus passiert es leicht, aus Versehen einer falschen Person zu schreiben. (Der Name, der beim Chat oben steht, ist recht unscheinbar.)

Kannst du das aufteilen in "was passiert" (Beschreibung, das du einer falschen Person geschrieben hast und warum) und "was sollte passieren" (e.g. einen anderen Mechanismus um die Person auszuwählen)

PS.: Eine gute Beobachtung, hat mich auch schon öfter gestört. Später im Werkmodul zeige ich noch, was die Gründe für diese Problem sind. (mit den Regeln für Interfaces kannst du es aber auch selber schnell herrausfinden)