Aims of data gathering
… are to improve the design and/or functions in Chat-Secure, regarding the security-problem.
Data Gathering: Interviews/Observation
Student 1: Interviewed 3 students (one media science, one computer science, one business economics). Main questions: Are you feeling secure in your currently used chat programs? How important is
Student 2: Interviewed 3 students (all students of computer science) about their chat behavior and thinking about the security.
Student 3: Interviewed 4 students (media art & design, game design, 2x computer science and media) on their favorite chat tools and how they use them. Other focal points where design and impression of the interface, security concerns and important software features.
Data Analysis Data Analysis
How we analysed the data: We searched for specific answers in the interviews and looked how it could help to spot a problem. Then we put all our results together and created a notice board.
Main Results Data Analysis
We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. It was also interessting for us to find out that the main percentage of the users know about possible security issues of the used software but did not try to find an alternative. Related to this we also find out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users.
What specifc problem we want to solve
In our opinion the interface should communicate security to the user. Therefor we want to improve the interface of ChatSecure in a way, that everyone is possible to understand what is meant with the symbols.
Plans – how we want to solve the problem(s)
We drew some designs on a paper regarding the message window and discussed them. Then we tested the idea on a comrade who wasn`t in our working group. It worked quite well, but not perfectly understandable, so we want to extend the idea in the next week.