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For getting to know how to deal with this you can again use the cycle model: | For getting to know how to deal with this you can again use the cycle model: | ||
1) Find out how the users think about messages and how they use them. | 1) Find out how the users think about messages and how they use them.<br /> | ||
''You may find out that users think of their messages all in the same way when they get them but in technical terms when they write them'' | ''You may find out that users think of their messages all in the same way when they get them but in technical terms when they write them'' | ||
2) Write down what you need to keep in mind when you design | 2) Write down what you need to keep in mind when you design<br /> | ||
''I want to design a unified view for incoming messages while still providing explicit control over self initiated or reply-messages'' | ''I want to design a unified view for incoming messages while still providing explicit control over self initiated or reply-messages'' | ||
3)Than you design.. | 3)Than you design... | ||
4)...and test.<br /> | |||
Example:''It turns out that your design was overall easy to use but that some users had trouble with selecting the message type while sending'' | Example:''It turns out that your design was overall easy to use but that some users had trouble with selecting the message type while sending'' | ||