Bureaucrats, emailconfirmed
1,221
edits
→Interviews
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Before you start brief tell again what the interviews are for. Some people may feel kind of "tested" on computer literacy or something like that. Thell them they dont need to worry and that hearing about problems will help you as much as anything else. | Before you start brief tell again what the interviews are for. Some people may feel kind of "tested" on computer literacy or something like that. Thell them they dont need to worry and that hearing about problems will help you as much as anything else. | ||
The interview should be pleasent for the interviewee, so don't strech it too long. Being a attentively and a good listener will help as well. | The interview should be pleasent for the interviewee, so don't strech it too long. Being a attentively and a good listener will help as well. | ||
The first steps are the most difficult but once the interviewee talks it usually runs smooth.So it is a good idea to start with some questios that are useful for you to know and have clear and simple answers like the profession, years of experience etc. | |||
The important thing about the interview is that you ''don't'' ask specific and direct questions but open ones. So the answers you should aming for are not "yes" or "no" but e.g. the ones the user can tell you experiences or explaines you something. Often it will be usefull to follow up something the user said. Asking why a decision was made in a specific way or how something works can reveal important facts. | The important thing about the interview is that you ''don't'' ask specific and direct questions but open ones. So the answers you should aming for are not "yes" or "no" but e.g. the ones the user can tell you experiences or explaines you something. Often it will be usefull to follow up something the user said. Asking why a decision was made in a specific way or how something works can reveal important facts. | ||