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#'''The Interviewee demands a specific feature'''<br>Interviewee answer: '''"Well... You just need to put a red button here!"''' <br>Users don't know what would make a design that is good to use for everybody. We don't know either for sure, so we do research!<br>Solution:''"How would the red button help you?"''<br><br> | #'''The Interviewee demands a specific feature'''<br>Interviewee answer: '''"Well... You just need to put a red button here!"''' <br>Users don't know what would make a design that is good to use for everybody. We don't know either for sure, so we do research!<br>Solution:''"How would the red button help you?"''<br><br> | ||
#'''You want to know if something you have in mind would help the user'''<br>You: '''"Would it help you to have a green lever that does [whatsoever]?"'''<br>Here you make the user a designer. This is similar to the situation above. <br>Solution:Don't ask this question! In a latter section you will read about testing and prototyping such ideas. If you want to gather information on the specific feature in the interview nevertheless: gather informations about the user and his/her context that could reveal if the user needs the feature that you have in mind. | #'''You want to know if something you have in mind would help the user'''<br>You: '''"Would it help you to have a green lever that does [whatsoever]?"'''<br>Here you make the user a designer. This is similar to the situation above. <br>Solution:Don't ask this question! In a latter section you will read about testing and prototyping such ideas. If you want to gather information on the specific feature in the interview nevertheless: gather informations about the user and his/her context that could reveal if the user needs the feature that you have in mind. | ||
=====Ressources===== | |||
[http://de.wikipedia.org/wiki/Fragetechnik Fragetechnik, Wikipedia] (roughly:"Question Practices"), deutsche Wikpedia – Übersciht über mögliche Fragedimensionen und -Arten | |||
===Analysis=== | ===Analysis=== |